Mediation Essentials for Effective Dispute Resolution

Date: 14/05/2025

Time: 15:00 (Astana time)

Language: English with Russian subtitles

Format: Online

No payment required.

Registration deadline: 13/05/2025

The programme

This training will be given by Mr. Almat Igenbayev, Managing Director of the Case Management Department at the AIFC Court and IAC. He will provide guidance on leveraging mediation to resolve disputes efficiently, covering five key stages of a typical mediation process:

  • Understanding Mediation: Exploring the fundamentals of mediation, its benefits, and when to use it.
  • Building Trust: Techniques for establishing rapport and fostering open communication between parties.
  • Managing Emotions: Strategies to navigate emotional dynamics and maintain a productive mediation environment.
  • Negotiation Strategies: Practical skills for negotiating settlements that meet the interests of all parties.
  • Finalising Agreements: Steps to reach a binding agreement and ensure effective resolution.
About the trainer
Mr. Almat Igenbayev
Managing Director of Case Management Department
If you have any questions, please feel free to contact us: